FAQs

General

What is GameGalaxy?

GameGalaxy is a leading online gaming platform where you can play a wide variety of HTML5 games for free. We offer a diverse selection of games from different genres, ensuring there’s something for everyone.

Do I need to create an account to play games?

No, you can play most games on GameGalaxy without creating an account. However, creating an account allows you to save your progress, participate in leaderboards, and enjoy additional features.

Is GameGalaxy free to use?

Yes, GameGalaxy is completely free to use. You can play games and enjoy our platform without any cost. We do offer in-game purchases and ads to support the site and game developers.

Game Submission

How can I submit my game to GameGalaxy?

To submit your game, fill out our Game Submission Form with the necessary details about your game. Ensure your game meets our technical and content requirements. You can submit your game for free.

What are the requirements for submitting a game?

Your game should be fully developed and meet our technical specifications for compatibility. Please provide a detailed description, screenshots or videos, and any specific needs or requests in the submission form.

How long does it take for my game to be reviewed?

The review process typically takes up to two weeks. Our team will contact you if additional information is needed. Once approved, your game will be published on GameGalaxy.

Will I be paid for my game?

Yes, we offer revenue sharing based on ad placements within your game. We manage the ad placements and handle all monetization aspects, so you can focus on creating great games.

Account and Support

How do I create an account?

To create an account, click on the “Sign Up” button on the top right corner of our website and fill out the required information. You can also sign up using your Google or Facebook account for convenience.

I forgot my password. How can I reset it?

If you forgot your password, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password using your email address.

How can I contact GameGalaxy support?

For support inquiries, you can reach us via:

  • Email: [email protected]
  • Live Phone: Available on the bottom right corner of our website during business hours

How can I provide feedback or suggestions?

We welcome your feedback and suggestions! Email us at [email protected] with your ideas, and we’ll be happy to consider them.

Technical Issues

Why is my game not loading?

If your game is not loading, try clearing your browser cache and ensuring that you have a stable internet connection. Make sure your browser is up-to-date and disable any extensions that might interfere with the game.

How do I report a bug or issue with a game?

To report a bug or issue, contact us at [email protected] with details about the problem, including the game title and a description of the issue. Our team will investigate and work on resolving it.

Advertising and Monetization

How does GameGalaxy handle ads in games?

We handle ad placements and strive for a seamless experience for players. We ensure that ads are integrated in a way that enhances the gameplay experience while generating revenue.

When will I receive my revenue share?

We offer high-revenue shares and process payments within 5 working days. You can track your earnings and payment status through your developer dashboard.